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Shipping and Returns

SHIPPING INFORMATION:

Standard shipping on all orders through Canada Post and/or USPS. Orders made after 12:00pm EST will only be processed and shipped the following day. Please allow 5-10 business days for delivery (Although we aim to deliver much faster!)

All orders for North America are duty free. All products are made using NAFTA friendly materials.

100% SATISFACTION GUARANTEE AND RETURN POLICY:

We are confident that you will be happy with your purchase. If for any reason you are not totally satisfied with your order within 10 days  of receiving your purchase, simply send an email to info@truerivalry.com or by calling us at 1 (888) 240-9981 OR just download the exchange form at the bottom of this text. On the form please include your order number found on your packing slip or in the order confirmation email received when the order was placed. 

All returned products must be unworn and unwashed with tags still attached (no exceptions). Exchanges must be made for shirts of equal or lesser value. Return shipping charges are the responsibility of the customer unless the return is due to a product defect or a shipping error in which a refund of the shipping charges will be provided after examination of the product. COD returns will not be accepted for any reason and only shipping methods by Canada Post or United States Postal Service will be deemed acceptable to refund shipping charges. All courier companies that return parcels COD will be refused and a refund of the product will not be provided.

All Pre-order sales are FINAL and will not be refunded but can be exchanged for a different size of the same style.

Download our exchange form



As seen on
Size Chart